We will use you in the future and highly recommend you to others! S.W.
Thanks for coming over when I needed a new air conditioner. Your people were both courteous and professional and I would gladly refer anyone who needs an excellent HVAC company to call you. Thanks again! Dee M.
Top Rate
Vic the owner was very polite, helpful and accommodating on the phone. His service technician Steve was also very polite and helpful and I feel very comfortable with the maintenance that was performed and the service agreement that I signed.
A Very Satisfied Customer Melody Steele in Hoschton GA Great Job!!!
A Very Satisfied Customer Melody Steele in Hoschton GA Great Job!!!
Amazing Service & Honest Too!
I had a great experience with Edens!
As a single woman homeowner, I've learned that some service companies will take advantage of what I don't know about home maintenance. Not so with Edens. I called Edens on Friday afternoon, and by Monday morning a service technician was at my home. I received a call to let me know when the technician would arrive, and he was at my door on time. He serviced the units and as a courtesy took a look at my gas fireplaces as well, and showed me how to light them (I can't tell you how many times I've tried to get help with that). The service professional left no mess, gave me a thorough explanation both of what he had done and the bill, which was very reasonable. Of course I signed up for the service contract, and I am happy to refer Edens to everyone I know.
As a single woman homeowner, I've learned that some service companies will take advantage of what I don't know about home maintenance. Not so with Edens. I called Edens on Friday afternoon, and by Monday morning a service technician was at my home. I received a call to let me know when the technician would arrive, and he was at my door on time. He serviced the units and as a courtesy took a look at my gas fireplaces as well, and showed me how to light them (I can't tell you how many times I've tried to get help with that). The service professional left no mess, gave me a thorough explanation both of what he had done and the bill, which was very reasonable. Of course I signed up for the service contract, and I am happy to refer Edens to everyone I know.
Saved our life!
My central air conditioner stopped working one evening recently. I called a popular HVAC repair company I found on Kudzu first thing the next morning and was told they could not schedule me for a couple of days. I told them I couldn't wait that long so they suggested I call Edens HVAC, which I did. Edens scheduled me that same day and said their technician would be there some time after 12:00. Later they called back and suggested I check the breakers just in case it was a simple problem. Unfortunately it wasn't that simple so they kept me on the schedule. They called again when the technician was on his way. Stephen showed up at my door, neatly dressed and polite. He went right to work and within a few minutes had found a defective capacitor. He told me what it would cost to replace and I gave the go ahead. After replacing the capacitor he found that a high pressure override was defective as well so he bypassed it temporarily and got my air conditioner working again, assuring me that there would be no danger. He called the problem in to his office and by the time he was ready to leave they had called with a quote to fix the override. Overall my experience with Edens was excellent. Their price was reasonable. They provided same day response even though I live in Marietta and their office is in Lawrenceville. Their technician was extremely polite and professional. I highly recommend Edens HVAC!
Thanks for coming out when we were in a bind! You are the best!! Ted King
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